Partners in Business

3520 Old Main Hill
Logan, UT 84322-3520

Phone: 435.797.2279
Fax: 435.797.3440
Email: partners@usu.edu

Customer Service Speakers

Kirk Weisler

Chief Morale Officer, Team Dynamics

Positively Contagious Leadership & the BIG MOO!

Kirk Weisler is an expert at creating outrageously cool workplace cultures. His unique “culture building” approach inspires & enables people to create the workplace culture they truly desire and need. Years ago Kirk helped to create a corporate culture so rich in ownership spirit, engagement & measurable results that he was invited to share them, first nationally, then internationally. He now travels around the world giving awesome experiential keynotes on the everyday things leaders can do to positively influence, nurture, and build great cultures for themselves and their people.  (more...)

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Complete Biography & Presentation Summary

 

Bill Price

President Driva Solutions, LLC

The Best Service is No service

Bill Price started Driva Solutions in September 2001 to help companies achieve the delicate balance between cost containment and greater customer loyalty. He co-founded the 10-country Lime Bridge Global Alliance in early 2002. He formed and chairs the 33-company Global Operations Council, and recently launched the Chief Customer Officers Forum North America. Bill was Amazon.com’s first VP of Global Customer Service, VP of MCI Enhanced Call Router and Call Center services divisions, COO/CFO with ACP. and Senior Engagement Manager with MCkinsey in San Francisco and Stockholm.(More...)

 

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Complete Biography & Presentation Summary

Justin Hamilton

Owner & President, Hamilton's Steak and Seafood and Cafe Sabor

Customer Service: "A Hand's On Experiment"

Justin, who is originally from Idaho Falls, came to Utah State on a Presidential Scholarship. He found that serving on the President’s Leadership Council and in other student government positions gave him valuable leadership experience. When he was here, he made the Dean’s List every term and he graduated with a GPA of 3.68 in economics and political science. He also won the prestigious Robins Memorial Award. Justin feels that his academic successes helped him build the self confidence he needed to take on new challenges. (More...)
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Glenn Porter

Vice President of Sales, LMC Software Solutions, LLC

Analog Sales and Service Techniques in a Digital world

 Mr. Porter has thirty years of professional sales experience from the technology industry.   He is currently Vice President of Sales for LMC Software Solutions. LMC is a start up, that provides application software to dramatically improve the performance of technical support professionals.   Mr. Porter writes for Forbes.   His work also appears in www.realclearmarkets.com and www.philly.com. Topics include, Sales, Salesmanship and Sales Management. (More...)

 

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Complete Biography & Presentation Summary

Becky Carroll

President and Founder, Petra Consulting Group

Extreme Customer Service: Using Social Media for Customer Care

Becky is founder of Customers Rock!/Petra Consulting Group, a consultancy focused on engaging customers through conversation, social media, and "WOW" customer experiences. Her client roster includes several Fortune 100 companies such as Electronic Arts, Hewlett Packard, Fujitsu, and Ford in addition to top executives, small businesses and non-profits. (More...)
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Kurt Fullmer

Vice President-Client Development, American Care Source Holding, Inc.

What Customer Service Means to Business

Kurt Fullmer is the Vice President of Client Development for Ancillary Care Services, a wholly owned subsidiary of American CareSource Holdings, Inc., an ancillary benefits management company that offers cost effective health care alternatives through its comprehensive national network of approximately 3,000 ancillary service providers at over 30,000 sites.
 
Kurt has over 20 years experience in developing managed health care and technology related businesses. (More...)
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Blaine Butterworth

Store Leader, Maceys in Providence, Utah

Building A Guest Service Culture

Blaine started with Maceys in 1984 on the freight crew. Over the past 25 years he has worked in various positions within the store including Grocery Manager and Store Leader. He had the opportunity to work as a Regional Vice President for five years.
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Complete Biography & Presentation Summary