Presentation Summary - "The Visual Workplace: Where What IS Suppose to Happen, Does Happen"

To tell by looking. To tell everything simply by looking. To put an end to motion—visual’s name for the enemy—by liberating information, long imprisoned in the binders, reports, books, computer files, and data systems of the company—and in the hearts and minds of the workforce. And in so doing, liberating the human will.

Lean inherited its call for speed and precision from Toyota. But Toyota is about more than speed and precision. As with any genuinely world-class enterprise, adding value quickly (least-cost means) is always inextricably linked with culture. At Toyota, these—least-cost means and culture—are continually addressed in strong and equal measure, neither taking precedence over the other. Think of it as two wings of a bird: lean is one wing, visuality the other— equal partners in helping the company reach its destination.
In this keynote, Dr. Galsworth, a leading authority on the principles, practices and methods of workplace visuality, shares key insights she has gleaned from over 25 years of researching and implementing visual workplace technologies in companies all over the world.

Biography

 Gwendolyn D. Galsworth, Ph.D., is a researcher, and an educator, implementer, and author of many books on workplace visuality, including Visual Systems and Visual Workplace/Visual Thinking (Shingo Research Prize recipient). With more than 25 years in the field of visuality, Dr. Galsworth has helped companies all over the world accelerate their rates of transformation, strengthen cultural alignment and achieve long-term, sustainable bottom-line outcomes. Her clients include Fortune 500 companies around the world. In 2005, Galsworth formed the Visual-Lean® Institute where in-house and external trainers can become trained, licensed and certified in more than 17 of her visual workplace methods. Prior to forming QMI in 1992, Galsworth worked closely with Dr. Ryuji Fukuda and Dr. Shigeo Shingo to adapt for western companies such methods as Poka-Yoke, CEDAC®, and Hoshin, Kanri/X-Type Matrix Planning (policy deployment). Galsworth holds a Ph.D. in adult learning and statistics, has led study missions to some of the world’s finest facilities, including in Japan, and is a frequent keynote speaker on visual systems, strategic leadership, and cultural conversions. Her new book, Work That Makes Sense, will be available in the summer/2009. For more visit: www.visualworkplace.com.