Presentation Summary - "Office Kaizen"

Successful leadership in any service or industry today requires working knowledge of how Lean Principles are used to achieve competitive advantage.  From her experience in application of Lean Principles through Kaizen in Canada, England, France, Italy, Japan, Mexico, the Netherlands, Poland, Spain, and across the United States, Marypat Cooper will infuse over 20 years of lean transformation leadership into a hands-on workshop on operational excellence that will give every participant the opportunity to learn how to:

Incorporate customer criteria into the work flow

• Observe any work flow to identify wasted time and effort
• Measure non-value adding steps and cycle time imbalances
• Document observations on a preliminary value stream map
• Select topics for Kaizen
• Be assigned to a Kaizen team that will:
  • Make direct observations
  • Use “Trystorming” to develop solutions that remove waste
  • Shift the work flow from a push system to a pull system
  • Balance velocity, work content, and staffing to meet customer demand
  • Install standard work and visual controls
  • Ensure best possible achievement of organizational goals through key performance management tools

Biography

Marypat Cooper is a senior management consultant with Moffitt Associates and currently the lead consultant on Lean transformation for a national healthcare corporation. Additional industries served over the last four years with Moffitt Associates include global paper products manufacturing, international finished construction materials, software development and aerospace. 

Previous to her current position, Marypat led process revolution at Brooks Electronics Division of The Wiremold Company for over 14 years in Production, Quality and Human Resources. Sent to Japan twice for work/study, Marypat worked as lead kaizen promotion officer, Hoshin leader and internal consultant for The Wiremold Company across the United States, Canada and Europe.

Her efforts to fully integrate kaizen and continuous improvement throughout various corporate functions resulted in record-breaking productivity and profit gains. She has led teams to successfully overhaul pay systems, product families, supply chains, equipment design and information flow systems to profitably delight customers. Marypat has created and published workshops, handbooks and training simulations to initiate and sustain a corporate culture of lean enterprise.

Marypat holds a Bachelor’s Degree in International Studies from the University of Wisconsin. Her direct professional teachers include Dr. W. Edwards Deming, Art Byrne, Gary Brooks and Chirhiro Nakao. Marypat’s efforts have been acknowledged in Lean Thinking by Jim Womack and Daniel Jones, and Who’s Counting by Jerry Solomon. She was recently recognized for her contribution to the development of Lean Certification by SME, Shingo Prize and AME. She continues to volunteer for various lean organizations in the United States and lives near Philadelphia with her husband and youngest of three children.